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In
short, what client services does FWN provide at present? |
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• Exclusivity
• Mobility
• Flexibility
• Accessibility
• Care, loyalty and continuity
• Proactivity
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Technically,
operationally, which services are provided? |
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• Freight forwarding for both air and ocean consignments
• Road transportation, distribution
• Logistics services
• Warehousing and storage, pick and
pack etc.
• Customs clearance and documentation
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Its a given that the following services are provided to our
customer
• Tracking and traceing
• Cargo insurance at highly competitive rates
• Airline and Shipping line capacity contracts
• Low level manufacturing
All FWN partners are individuals, all
with different language, culture, background but all sharing a common
goal to satisfy their customer's wishes and needs, 24/7.
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What are
FWN's objectives in the future? |
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To be recognised as the real alternative to the global supergroups and
"directory" networks within the freight forwarding and logistics
industry, by concentrating on the people aspects of our business on a global,
regional and local basis.
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What is the criteria for FWN partner selection? |
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• Operational excellence
• Customer focus
• Comprehensive knowledge and expertise in own market
• Financial stability
• Expertise, enthusiasm and a shared vision
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